Compliance

Compliance: The Foundation of Neo

At Neo, compliance isn’t just a checkbox—it’s the cornerstone of everything we do. As specialists in fire door maintenance across multiple sites, we understand that proper compliance doesn’t just protect buildings; it protects lives and safeguards you as the responsible person.

Our Compliance-First Approach

Neo was founded on the principle that expert compliance should be accessible, transparent, and sustainable. Our repairs-first methodology ensures that your fire doors remain compliant with all relevant legislation while optimizing your budget and minimizing disruption.
 
Key Compliance Areas We Address:
 
  • Regulatory Reform (Fire Safety) Order 2005 (FSO): We ensure your fire doors meet the requirements of Article 17, which mandates that fire doors must be correctly maintained.
  • Fire Safety Act 2021: Our services help you comply with expanded regulations covering residential buildings with two or more domestic premises.
  • Fire Safety (England) Regulations 2022: We conduct regular checks to verify that self-closing devices are functional and all fire doors are in good repair.
  • Building Safety Act 2022: Our systems support the Golden Thread requirements, ensuring all fire door information is accurately recorded and accessible throughout your building’s lifecycle.

Our Accreditations

Neo operates under the highest standards of industry accreditation, giving you confidence in our expertise:
  • Multi-scope third-party accreditation: Ensuring comprehensive compliance across multiple areas
  • LPS1197 & BM Trada STD 058: Our surveys are undertaken to these rigorous third-party certification standards
  • ISO 45001, 9001, and 14001: As part of PTSG Fire Solutions, we maintain UKAS Certified Management Systems

Frameworks for Seamless Procurement

Neo is proud to be featured on several major frameworks, providing an easy procurement route for public services:
  • LHC Framework: Simplified procurement for social housing providers and local authorities
  • [LIST OTHER FRAMEWORKS HERE]

These frameworks allow you to access our services with confidence, knowing that we’ve been pre-vetted for quality, compliance, and value for money.

The Bolster Advantage: Technology for Transparent Compliance

At the heart of our compliance management is the Bolster system—advanced technology that ensures transparency and accessibility in your fire door compliance journey:
  • Digital Surveys: We capture precise pin locations on digital floor plans, ensuring meticulous documentation
  • QR Tracking: Each doorset is tagged with a QR code for instant verification of specifications and history
  • Comprehensive Data Management: All relevant certifications, inspections, and maintenance records are securely stored
  • Golden Thread Support: Bolster maintains the critical information pathway required by the Building Safety Act 2022
  • Client Portal: Access your compliance data anytime, anywhere through our secure client interface

Our Five-Tier Quality Assurance

Neo’s commitment to compliance is reinforced by our rigorous five-tier sign-off process, ensuring that every aspect of fire door management meets the highest standards:
  1. Initial Assessment: Comprehensive evaluation by certified inspectors
  2. Technical Review: Verification by our specialist in-house design team
  3. Implementation Quality Check: On-site quality assurance during work execution
  4. Completion Certification: Formal documentation of compliant completion
  5. Independent Verification: Third-party validation of compliance where required

Beyond Compliance: Our Commitment to Excellence

While compliance forms the foundation of our services, our commitment extends beyond simply meeting regulations. We strive for excellence in every aspect of fire door maintenance, from customer service to technical expertise, ensuring that your buildings are not just compliant but truly safe.
 
Ready to enhance your fire door compliance? Contact us today for a free consultation